The act of providing services to customers before, during and after a purchase. “our attention to customer service has given us a significant competitive advantage.”. 73 Luxury Gallery Of Resume Examples For Guest Services Check More At Httpswwwourpetscrawleycom73-luxury-gallery-of-resume-examples-for-guest-serv Mendarat The title of an individual role can also indicate what aspect of customer service the role involves. Another word for customer service representative . Positive scripting can be particularly useful in training new customer service representatives and in the early days of their deployment. Compare to software developer, software program manager, software support representative, etc. Words like assistant , associate , manager , supervisor or leader denote a specific place in the hierarchy while terms like agent , partner and advisor are more egalitarian. Familiar with major customer service software like salesforce and hubspot, excellent at. The word cloud a...