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Maui Jim Customer Service Review

Maui jim reviews first appeared on complaints board on aug 5, 2009. Maui jim will repair or replace, at our option, any pair of maui jim sunglasses found to be defective—exclusive of damage caused by improper or unreasonable use.


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The frame color illustrated here is definitely not correct.

Maui jim customer service review. The smaller frames are perfect for a female face that doesn't want giant glasses. I spent my time coaching others and helping the lab and customer service team as well as my employees that worked with me. The customer service received from mj was outstanding and it is difficult to imagine how it could have been better.

They really have outstanding customer service. Maui jim has a consumer rating of 1 stars from 1 reviews indicating that most customers are generally unhappy with maui jim while some have flagged maui jim as a potential scam. The lenses, the style, the fit and most important the customer service maui jim provides to their customers.

I had cataract surgery a couple months ago which replaced the lenses in my eyes. For my first pair of maui jim's i bought the chee hoo sunglasses in hawaii blue. So i went shopping for a good pair of sunglasses.

The maui jim banyans is a top seller! My last pair of mj's were a pair of stingrays that lasted a little over 7. Maui jim local kine review.

Maui jim has an average consumer rating of 2 stars from 11 reviews. These were definitely well built and very typical of the quality offered by maui jim. They are very attractive, high quality and lightweight.

Very fast paced but great coaching and support. On 6/21/21 at 3:39 pm. Sure a hard case is required if you are packing your sunglasses in a pack.

The color combo is very unique and they are incredibly lightweight. Superb customer service (i have also used their repair service when i broke my sunglasses). 5 rated 5 stars out of 5.

Anonymous, zappos customer, april 2, 2020. They fell off the top of my hat and landed on the table. Sunglasses are light weight & the maui rose color gives a very good effect.

Sent my maui jim sunglasses in for repair, after telling the cust.service lady that the glasses had percription lenses.2 weeks and 13 bucks for shipping and the glasses show up, just as i had sent them (but covered with handprints)and nothing had been done.the enclosed not states. I’ve seen some reviews on the soft case and i really like it. The latest complaint sunglasses was resolved on mar 19, 2019.

I'm a maui jim for life customer. I recommend this job and company to anyone who lives in the peoria illinois area This warranty does not apply to normal wear, including lens scratching or accidental breakage.

I never realized there were different sunglass frames for people with high cheekbones. Friendly and caring staff that value their customers. 0 found this review helpful.

Reviewed in the united states on february 22, 2017. Maui jim is a sunglasses manufacturer based in peoria, illinois. Maui jim has resolved 4 complaints.

Maui jim sunglasses customer service posted. Reviewed in the united states on february 10, 2019. They are the darker blue shade all around, the ear supports are not a lighter blue which was a pleasant surprise for me.

The customer service at maui jim is so simple and straight forward it makes the sun glasses worth every penny you pay! I enjoyed my time at maui jim. I lost one of my nose pads, after stopping at the dealer and searching all over amazon, i finally went to maui jim's website, since we were already in their systems for a previous repair, they sent me a new set of nose pads for free, no charge!

They have a sturdy frame with a nice color of lens. The only down side was the lenses are much larger than the picture indicates. They basically look brand new and they even sent me a new triangular case to put them in.

I just purchased these maui jim's with the bronze frames through my local eye doctor since i was getting prescription sunglasses. 5.0 out of 5 stars. He laughs and says, “take off your glasses”.

The polarized lenses, sturdy hinges and quality of the frames themselves were amazing. I just received my sunglasses from repair. The outdoor light has bothered and hurt my eyes while i adjust to my new eyes.

The latest review oli oli was posted on may 11, 2021. This review was posted by. Haven’t had them a year.

I own two pairs of sandy beach. I love these new maui jim sunglasses, they are full frame and very light weight. The lenses are darker than they appear in the picture, but that is good as i wear them in the desert.

The soft case works for all other situations. 5 rated 5 stars out of 5. It's rare to find a company that is completely concerned with customer satisfaction.

My husband and i are both big fans of maui jim eyewear. Check out the unboxing & review video below and read the blog to get the full details. Reviewed in the united states on november 12, 2015.

Maui jim sucks customer reviews and feedback. A frame you’re sure to want for yourself or to gift for someone this holiday season. Mj has one of the best customer service departments that i have dealt with, they will take care of the customer with what ever it takes.

If you do get your sunglasses in prescription, you can give us. August 4 at 10:04 am ·. Glassdoor has 105 maui jim reviews submitted anonymously by maui jim employees.

Read employee reviews and ratings on glassdoor to decide if maui jim is right for you. Submitted the request on monday, back on my head friday morning fitted with new lenses. “oh”, i say, “there it is”.

Great driving sunglass and great for sports. Paid almost $300 for some maui jim sunglasses because i need polarized lenses.


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